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Avid Gourmet Inc. takes personal information collected through its website very seriously. We have implemented many security measures and designated a specific individual accountable for privacy compliance.
The purposes, methods, and reasons for collecting personal data through our website are identified in this document.
Avid Gourmet Inc. will not collect, use, or disclosure personal data without your consent or knowledge except where required or permitted by law.
Avid Gourmet Inc. does not collect unnecessary data or data beyond what is absolutely needed to conduct business with its vendors.
Limiting use, disclosure, and retention
Avid Gourmet Inc. will only use or disclose personal information for the purpose it was collected or with your consent, unless it is required or permitted by law. Avid Gourmet Inc. will only retain your personal information for as long as it is required to fulfill the purpose for which it was collected, unless it is required or permitted by law.
Avid Gourmet Inc. makes every effort to maintain an accurate, complete, and up-to-date record of your information for as long as it is necessary to fulfill the purpose for which it was collected and used.
Security of Personal Information
Avid Gourmet Inc. makes every effort to keep your personal information secure through multiple security measures.
Avid Gourmet Inc. permits merchants to be informed of the existence, use, and disclosure of personal information and allows them to access that information at any time. It is encouraged that vendor verify the accuracy and completeness of their personal information periodically and to have it amended if necessary. This information can be found on your account page.
Complaints and Suggestions
Avid Gourmet Inc.
It may be required that you verify your identity and provide details in order for us to respond accordingly to your request. Avid Gourmet Inc. will make every effort to respond to vendor requests in a timely manner.
What information do we collect?
Avid Gourmet Inc. also keeps a record of purchase history for use in customer inquiry. This may include service preferences and notes regarding preferred means of service and contact.
In some instances, Avid Gourmet Inc. may collect non-personal anonymous information. This may include webpages visited, browser type, internet protocol address, and/or level of encryption supported. This non-personal information is collected for analytical and research purposes as well as security.
How is my information used?
Avid Gourmet Inc. uses your personal information in the following ways:
- To communicate with you and to provide services
- To send you information regarding products and services you may be interested in
- To inform you of your vendor account activities along with providing you with important notices or to respond to your questions or concerns
If you are an Avid Gourmet Inc. vendor we use this information to:
- Process applications for our services
- Provide you services by sharing information with third parties such as:
- Order fulfillment and shipping services
- Investigate questionable activities regarding your account or the use of our service
- Investigate issues you report
- Offer related products or services
Any potential purpose not listed above will require your expressed consent. If your information is ever required to fulfill a different purpose, Avid Gourmet Inc. will contact you regarding the matter to inform you of how your information will be used and to attain your consent.
Non-personal or anonymous information gathered by our website is used only for analytical and research purposes. We want to provide the best user experience possible when visiting the website therefore we use this information to:
- Improve user interactions with the website
- Track traffic patterns
- Better understand our vendors interest, priorities, and satisfaction levels.
When is my information disclosed to outside parties?
Avid Gourmet Inc. requires the use of outside service provider to fulfill its orders in some cases. At times it will be necessary to provide information to outside service providers and allow them to handle information provided by you. Our outside service providers include but are not limited to:
- Shipping and fulfillment providers
Avid Gourmet Inc. is obligated to keep your Personal Information confidential except with your consent, or when required by law and when permitted by law.
Who do you share my information with?
Our employees and contactors
Unauthorized access to and/or disclosure of vendor information by an employee of Avid Gourmet Inc. is strictly prohibited. Doing so will result in immediate disciplinary measures, which may include dismissal or termination of contract.
In order to provide day to day operations and the highest quality service Avid Gourmet Inc. works closely with our strategic partners. These partners follow and strictly abide by our privacy policies and are mandated to follow ethical business practices with regard to your information and service under the law. Access to this information is highly restricted and granted only to high-level or authorized employees who have a required need and specific business purpose for accessing it.
How do you protect my information?
Avid Gourmet Inc. maintains and enforces strict security procedures with regards to your personal information to protect it from unauthorized access, disclosure, alteration, and misuse.
Avid Gourmet Inc. uses up-to-date security measures with regards to its online infrastructure and data security. Security measures are routinely reviewed and their effectiveness evaluated. Some of the technologies employed include:
- Secure socket layers (SSL) at 256 bit encryption
- Anti-virus and malware protection
The combination of these technologies helps us to ensure our interactions and communications as well as your submission are protected from any who would try to access, alter, or use your information in a malicious way. Avid Gourmet Inc. may store necessary user data on online databases in order to facilitate retuning customer’s user experience and recurring orders.
How can I access or change my personal information?
It is important that your information with us is accurate and up-to-date. To access or amend your personal information you can do so in the following ways:
Log in to your online account and click the “My account” link
It is encouraged that vendors verify the accuracy and completeness of their personal information periodically and to have it amended if necessary. It may be required that you verify your identity and provide details in order for us to respond accordingly to your request.
Last updated: 2016-09-27