Shipping Policy

FREE LOCAL SHIPPING OPTIONS

Please note your order must total $400 or more to qualify for free shipping.

We handle local delivered in our fully equipped temperature controlled trucks. While the process is much the same, delivery times may vary based on our scheduled routes. You will be contacted via email when your order has been processed with details of the estimated delivery date. Free shipping is available for most of Southern Ontario, please place some items in your cart to see if you qualify.

SHIPPING & PROCESSING

When your order is placed, it will be placed in “processing” status. This allows our team to pick and pack your order for shipment. You will receive a tracking number when your order is shipped. You May be contacted if there is a problem with your order or selected shipping method. Please note that delays may occur during transit due to weather conditions, product availability, holidays, and other factors. No orders ship on Saturdays, Sundays, or on holidays.

SHIPPING METHODS & RATES

Our shipping rates and methods will be determined after the order is picked and we have negotiated the best price for you.

PERISHABLE ITEMS 

Perishable items must be shipped overnight to ensure freshness. Perishable shipments are shipped in an insulated Styrofoam box with dry ice and/or reusable ice gel packs. Please be available to receive your shipment so that it can be inspected and refrigerated or frozen as soon as possible.